Privacy Policy
At million88, your personal data is handled with the same care we give to your funds. This Privacy Policy explains exactly what information we collect, why we collect it, how we protect it, and what rights you have over your own data under Philippine law.
Our Privacy Commitments
How million88 Protects Your Data
Six principles guide how million88 handles your personal information — all consistent with the Republic Act No. 10173 (Data Privacy Act of 2012).
All personal data transmitted between your device and the million88 platform is protected using 256-bit SSL encryption — the same standard used by Philippine commercial banks. Data stored on our servers is encrypted at rest. No unencrypted personal data is ever transmitted over the internet.
million88 collects only the personal information necessary to operate your account, verify your identity, process your payments, and comply with Philippine regulatory requirements. We do not collect data we do not need, and we do not retain data beyond its required retention period.
Wherever million88 relies on your consent to process personal data — such as for marketing communications — you can withdraw that consent at any time from your account settings. Withdrawal of marketing consent does not affect your ability to use the platform or receive essential service communications.
Under Republic Act No. 10173 (the Philippine Data Privacy Act), you have the right to access, correct, delete, and port your personal data. million88 supports all data subject rights requests and will respond within the timeframes required by law. See Section 9 of this policy for how to exercise your rights.
million88 does not sell your personal data to third parties. Data is shared only with service providers necessary to deliver the platform (payment processors, KYC providers, game studios) and with regulators and law enforcement as required by Philippine law. All third-party processors are bound by data processing agreements.
In the unlikely event of a personal data breach that poses a real risk to your rights and freedoms, million88 will notify affected players and the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, as required by Philippine data privacy regulations.
Scope of This Policy
This Privacy Policy applies to all personal data processed by million88 in connection with the operation of the million88 online casino platform at million88.bio, including account registration, KYC verification, payment processing, gameplay, customer support, and marketing communications. It applies to all registered players and to visitors who browse the platform without creating an account.
million88 is committed to protecting the privacy and personal data of every individual who interacts with our platform. This Privacy Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, and its implementing rules and regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.
This policy describes: (a) what categories of personal data million88 collects from you; (b) the purposes for which that data is used; (c) the legal basis for each processing activity; (d) with whom your data may be shared; (e) how long your data is retained; (f) the security measures in place to protect your data; and (g) the rights you have over your personal data and how to exercise them.
By registering an account with million88 or by continuing to use the million88 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to the practices described in this policy, please discontinue your use of the platform and contact our support team to close your account.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, the data controller responsible for the personal information of million88 players and users is the operator of the million88 platform ("million88," "we," "us," or "our"). As the data controller, million88 determines the purposes for which personal data is collected and the means by which it is processed.
million88 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with the Data Privacy Act and this Privacy Policy. The DPO can be contacted through the support channel detailed in Section 14.
Where million88 engages third-party service providers to process personal data on its behalf — such as payment processors, KYC verification providers, or cloud hosting services — those providers act as data processors under written data processing agreements that impose obligations consistent with the Data Privacy Act.
million88 collects personal data across the following categories. The specific data collected depends on how you interact with the platform:
| Category | Data Items | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID type and number, selfie or ID photograph | Registration; KYC verification |
| Contact Data | Philippine mobile number, email address | Registration; account updates |
| Financial Data | GCash account number, bank account details (BDO, BPI, Metrobank), USDT wallet address, transaction history, deposit and withdrawal records | Payment processing; Cashier |
| Gaming Data | Game session history, bet amounts, game outcomes, win/loss records, bonus activity, responsible gaming settings | Platform gameplay; account dashboard |
| Technical Data | IP address, device type, operating system, browser type, session timestamps, login history | Automatic collection via platform |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support interactions |
| Marketing Preferences | Communication opt-in/opt-out preferences, promotional interaction history | Account settings; registration |
Sensitive Personal Information
Identity document data (including copies of government IDs) is classified as sensitive personal information under the Data Privacy Act. Such data is collected only for the purposes of KYC identity verification and regulatory compliance, is subject to heightened security controls, and is retained only for the period required by applicable law.
million88 does not collect sensitive personal information relating to health, sexual orientation, political opinion, religious beliefs, or criminal records unless required to do so by a specific legal obligation.
million88 uses personal data collected from players and users for the following purposes:
- Account Management: To create, maintain, and administer your million88 account, including processing login authentication, managing account settings, and communicating service updates.
- Identity Verification (KYC): To verify your identity and confirm that you meet the eligibility requirements to use the platform, including the minimum age of 21 years as required by PAGCOR regulations.
- Payment Processing: To process deposits and withdrawals via GCash, PayMaya, bank transfer, USDT, and other supported payment methods, and to maintain accurate financial records.
- Game Operation and Integrity: To provide casino games, maintain accurate game records, resolve game disputes, and ensure the integrity of all game outcomes.
- Regulatory Compliance: To comply with Anti-Money Laundering (AML) obligations under Republic Act No. 9160, PAGCOR licensing requirements, BSP financial regulations, and other applicable Philippine laws.
- Fraud and Security: To detect, prevent, and investigate fraudulent activity, account compromise, money laundering, collusion, and other prohibited conduct.
- Responsible Gaming: To monitor gaming behavior, administer responsible gaming tools (deposit limits, self-exclusion), and identify signs of problem gambling behavior that may require intervention.
- Customer Support: To respond to your enquiries, resolve complaints, and provide technical assistance.
- Marketing: To send you promotional offers, bonus notifications, and information about platform updates — only where you have opted in to receive such communications, or where we have a legitimate interest to do so subject to your right to opt out.
- Platform Improvement: To analyze usage patterns, identify technical issues, and improve the platform experience for all Filipino players.
Under the Data Privacy Act of 2012, every processing activity conducted by million88 is based on at least one of the following lawful grounds:
- Contractual Necessity: Processing required to enter into and perform the contract between you and million88, including account operation, payment processing, and game delivery.
- Legal Obligation: Processing required to comply with obligations under Philippine law, including AML, KYC, PAGCOR, and BSP regulatory requirements.
- Legitimate Interest: Processing necessary for million88's legitimate business interests, such as fraud prevention, security monitoring, and platform improvement — where these interests are not overridden by your privacy rights.
- Consent: Processing activities where you have given specific, informed consent — primarily marketing communications. You may withdraw consent at any time.
- Vital Interest: In exceptional circumstances where processing is necessary to protect your vital interests or those of another person.
No Automated Decision-Making
million88 does not make purely automated decisions about you that produce significant legal effects — including account suspension decisions — without human review. Where automated systems flag an account for investigation, a qualified staff member reviews the matter before any account action is taken.
million88 does not sell, rent, or trade your personal data to third parties. We share personal data only in the circumstances described below and only to the extent necessary for the stated purpose:
Service Providers (Data Processors)
We engage third-party service providers to help deliver the platform. These include KYC and identity verification providers, payment processors (GCash, PayMaya, bank partners), cloud infrastructure providers, game studios, fraud detection services, and customer support software vendors. All service providers operate under data processing agreements that prohibit them from using your data for their own purposes.
Regulatory and Law Enforcement Authorities
million88 is required by Philippine law to share certain data with PAGCOR (for gaming licensing oversight), the Anti-Money Laundering Council (AMLC), the Bangko Sentral ng Pilipinas (BSP), the National Privacy Commission (NPC), and other competent authorities upon lawful request or as mandated by applicable regulation. Such disclosures are made in compliance with data minimization principles.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of the million88 business, personal data held may be transferred to the acquiring entity, provided that the acquirer is bound by a privacy policy offering protections equivalent to this one. Players will be notified of any such transfer and provided the opportunity to close their accounts if they do not wish their data to be transferred.
No Third-Party Marketing Sharing
Your personal data is never shared with third parties for their own marketing purposes. million88 sends marketing communications solely on behalf of million88 and does not permit third parties to use your contact details for independent marketing activities.
million88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Specific retention periods are as follows:
- Account and Identity Data: Retained for the duration of your active account and for a minimum of five (5) years following permanent account closure, as required by AML regulations under Republic Act No. 9160.
- Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with BSP and AMLC recordkeeping requirements.
- KYC Documents: Government ID documents and verification records retained for five (5) years following account closure or as required by PAGCOR and AMLC.
- Game History: Detailed game session logs retained for a minimum of two (2) years for dispute resolution and audit purposes.
- Customer Support Records: Support communications retained for two (2) years from the date of last interaction.
- Technical Logs: Server and access logs retained for twelve (12) months for security and fraud prevention purposes.
- Marketing Data: Retained until you withdraw your marketing consent or request deletion, subject to overriding legal retention obligations.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents reconstruction of the original data. Where anonymization is used, the resulting anonymized data may be retained for analytical purposes without time limit.
million88 implements comprehensive technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:
- Encryption in Transit: All data transmitted between your device and the million88 platform is encrypted using TLS 1.3 with 256-bit AES encryption — the same standard used by Philippine banks and financial institutions.
- Encryption at Rest: Personal data and financial records stored on million88 servers are encrypted at rest using AES-256 encryption.
- Access Controls: Access to personal data is restricted to million88 staff who require it for their specific job functions. All staff with data access undergo regular privacy and security training. Access is governed by role-based access controls and logged for audit purposes.
- Two-Factor Authentication: Administrative access to systems holding personal data requires multi-factor authentication. Players are encouraged to enable 2FA on their accounts for additional protection.
- Penetration Testing: million88 conducts regular security assessments and penetration testing by qualified third-party cybersecurity specialists to identify and remediate vulnerabilities.
- Incident Response: million88 maintains a documented data breach response procedure. In the event of a breach affecting personal data, the procedure triggers immediate containment, investigation, and — where legally required — notification to the NPC and affected players within 72 hours.
Shared Responsibility
While million88 implements robust security controls, account security is a shared responsibility. You play a critical role in protecting your own data by using a strong, unique password, enabling two-factor authentication, not sharing your login credentials, and being vigilant about phishing attempts that impersonate million88. See the million88 account security guide in the million88 Login section for practical tips.
Under Republic Act No. 10173 (the Philippine Data Privacy Act), you have the following rights with respect to your personal data held by million88. These rights are subject to certain limitations where legal obligations or legitimate interests override them.
Request a copy of the personal data million88 holds about you and information on how it is being processed.
Request correction of inaccurate or incomplete personal data. Some corrections require re-verification for KYC compliance.
Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations that may require us to retain certain records.
Object to processing of your personal data based on legitimate interests, including direct marketing. You can opt out of marketing communications at any time.
Receive your personal data in a structured, machine-readable format to transfer to another service, where technically feasible.
Request restriction of processing in specific circumstances, such as where you contest the accuracy of your data or object to processing pending verification.
To exercise any of these rights, please contact the million88 Data Protection Officer via the support channels in Section 14. We will respond to verified data subject requests within thirty (30) days of receipt, as required by the Data Privacy Act. Where requests are complex or numerous, this period may be extended by a further sixty (60) days with prior notification.
If you believe that million88 has not complied with your data subject rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which can be reached through the NPC's official website.
million88 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, analyze platform usage, and detect fraud.
Essential Cookies
These cookies are necessary for the platform to function correctly. They maintain your login session, store your currency and language preferences, and support security features such as CSRF protection. Essential cookies cannot be disabled without impairing your ability to use the platform.
Analytics Cookies
With your consent, million88 uses analytics tools to collect aggregated information about how players use the platform — pages visited, features used, session durations, and navigation patterns. This data helps us improve the platform experience. Analytics cookies do not identify you personally.
Security and Fraud Prevention Cookies
million88 uses cookies and device fingerprinting techniques to detect and prevent fraudulent activity, including the detection of multiple accounts from the same device, automated bot behavior, and unauthorized login attempts. These cookies are necessary for platform security and cannot be disabled.
Managing Cookies
You can manage non-essential cookie preferences through the million88 cookie preference center. You can also control cookies through your browser settings. Note that disabling cookies may affect the functionality of certain platform features.
The million88 platform is strictly intended for adults aged 21 and above, as required by PAGCOR regulations governing online gaming in the Philippines. million88 does not knowingly collect personal data from persons under the age of 21.
If million88 discovers or is notified that personal data has been collected from a person under 21, the relevant account will be immediately suspended, all personal data associated with the account will be deleted (subject to any applicable legal retention obligations), and any funds will be returned to the depositing payment method.
21+Parental Notice
If you are a parent or guardian and believe that a person under 21 years of age in your care has registered or attempted to register on the million88 platform, please contact our support team immediately. We will investigate and take appropriate action, including permanent account closure and data deletion, as quickly as possible.
Some of million88's service providers — including cloud infrastructure, game studios, and payment processing partners — may be located outside of the Philippines. Where personal data is transferred to recipients in other countries, million88 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the Data Privacy Act of 2012.
Safeguards for international transfers may include: (a) standard contractual clauses approved by the National Privacy Commission; (b) binding corporate rules; or (c) transfers to countries that the NPC has recognized as providing an adequate level of data protection.
You may request information about the specific safeguards applicable to any particular international transfer of your data by contacting the Data Protection Officer through the channels detailed in Section 14.
million88 may update this Privacy Policy periodically to reflect changes in our data processing practices, changes in applicable Philippine law, or changes in the platform's features and services. The "Last Updated" date at the top of this policy will be revised whenever a material change is made.
Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — million88 will notify you by: (a) displaying a prominent notice on the platform; (b) sending a notification to your registered email address; or (c) both. Your continued use of the platform following the effective date of a revised policy constitutes your acknowledgment of the updated terms.
You are encouraged to review this Privacy Policy periodically to stay informed of how million88 protects your personal information.
For any questions, concerns, or requests relating to this Privacy Policy or to your personal data held by million88, please contact our Data Protection Officer through the following channels:
- Live Chat: Available 24 hours a day, 7 days a week through the chat widget on the million88 platform. For data subject rights requests, please indicate in your message that your query is a data privacy matter.
- Email: [email protected] — please use the subject line "Data Privacy Request" and include your registered username. Do not include sensitive personal information in the email body.
million88 will acknowledge receipt of data subject rights requests within five (5) business days and will provide a substantive response within thirty (30) days, or within ninety (90) days for complex requests with prior notification.
National Privacy Commission
If you have submitted a data privacy concern to million88 and are not satisfied with the response, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines, the government authority responsible for enforcing the Data Privacy Act of 2012. The NPC can be reached through its official website at privacy.gov.ph.
million88 protects your personal data with the same commitment we bring to fair gaming and fast GCash payouts. Hundreds of thousands of Filipino players across the Philippines trust million88 — and their privacy is a big part of why. Ready to join them?
21+ For adults aged 21 and above only. Your data is processed in accordance with Republic Act No. 10173.